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Positive BehaviourSupport

Behaviour support practitioners in Canberra

We connect people in Canberra with registered NDIS behaviour support practitioners. Tell us what's going on and where you are, and a practitioner from a provider that covers Canberra will contact you to talk about assessment, a behaviour support plan and when they can start. It's free to use.

  • Registered NDIS providers only
  • Free to use
  • Independent, not a provider
Map of Australia showing Canberra, Australian Capital TerritoryACTNSWNTQLDSATASVICWACanberra

Where we cover in Canberra

We connect people right across Canberra, including:

  • Belconnen
  • Gungahlin
  • Woden
  • Tuggeranong
  • Weston Creek
  • Inner North
  • Inner South
  • Molonglo

If your suburb isn't listed, put your postcode in the form anyway. We'll check which registered providers cover it.

What happens when you get in touch

  1. Tell us what's going on

    Who the support is for, the postcode and what's needed. About two minutes.

  2. We find a provider

    We pass your details to one registered behaviour support provider that covers your area and is taking new clients.

  3. A practitioner contacts you

    To talk through assessment, a behaviour support plan, funding and when they can start.

Need a practitioner in Canberra?

Free and independent. About two minutes.

Restrictive practices in Australian Capital Territory

SchemeApproval and registration of positive behaviour support plans
Who authorisesACT Senior Practitioner (Office of the Senior Practitioner, ACT Government), with positive behaviour support panels registered by the Senior Practitioner
Law or policySenior Practitioner Act 2018 (ACT)
In place since1 September 2018

The provider prepares a positive behaviour support plan with help from someone with positive behaviour support expertise. For NDIS participants, the plan also has to meet national rules, which means it's written by a behaviour support practitioner the NDIS Quality and Safeguards Commission (NDIS Commission) considers suitable.

The provider sends the plan to a positive behaviour support panel. Panels are registered with the Senior Practitioner and must be independent of the provider. The panel approves the plan only if any restrictive practice in it is needed to prevent harm and is the least restrictive approach reasonably available. The provider then applies to the Senior Practitioner to register the plan.

A registered plan lasts 12 months. The provider must give a copy to the person, their guardian if they have one, and for a child, each person with parental responsibility and the Public Advocate. The person can ask the provider to review the plan at any time, and the provider must help them put the request in writing if needed.

The law doesn't apply to close family members or informal carers. If you have questions about a plan or a restrictive practice, talk to the provider first. You can also contact the ACT Office of the Senior Practitioner.

Read more about restrictive practices under the NDIS.

What a behaviour support practitioner does

A practitioner usually starts with an assessment to understand why behaviours of concern happen, then writes a behaviour support plan with the person and the people around them. They train family and support workers to use it, check how it's going, and work to reduce any restrictive practices.

Canberra questions

Do you cover all of Canberra?

We connect people across Canberra, including Belconnen, Gungahlin, Woden, Tuggeranong. Put your postcode in the form and we'll check which registered providers cover your area.

Can the practitioner come to our home or school?

Many behaviour support practitioners work where the person spends their time, including at home, at school, at day programs and in supported living. Tell the practitioner what suits you when they contact you.

Does the ACT law apply to family members?

No. Close family members and informal carers aren't providers under the Senior Practitioner Act 2018. It applies to people and organisations that provide disability, education, or care and protection services.

Does it cost anything?

Using this service is free. Behaviour support itself is paid for from the capacity building part of an NDIS plan, at or below the NDIS maximum prices, and it has to be delivered by a registered behaviour support provider.

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